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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JD Rhea

March 7, 2026

5  out of  5
rating by JD Rhea
"Leo is always prompt, responsive and helpful. Great staff."
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Brook Harmon

March 5, 2026

5  out of  5
rating by Brook Harmon
"Jim Reed and his team have been great for me since I met them in 2017. When I had a claim (Whitetail strike), my truck was fixed at the shop I wanted and they made everything easy; no hassles or second rate suggestions. When I want to trade motorcycles, they make it as simple as it should be. I don't like insurance, but I like Jim and Team. I'm taking minutes from my day now to share because I want others to be as satisfied as I am."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Peter Hoff

March 4, 2026

5  out of  5
rating by Peter Hoff
"I worked with Leo Chernoff at this office. He was respectful, patient, knowledgeable, and informative. He took the time to make sure he was delivering policies that would be the best for me. On top of this, the quotes he provided were more competitively priced than what I was offered at numerous other insurance agencies. I highly recommend Leo for all your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Peter! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kelly Echols

March 4, 2026

5  out of  5
rating by Kelly Echols
"They are super responsive and helpful!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jim Reed’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kellie Moreland

February 24, 2026

5  out of  5
rating by Kellie Moreland
"I frequently work with Jim Reed's office on behalf of my mutual clients. They are always extremely helpful and friendly. Great group of people!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jim Reed’s Team! We deeply appreciate your kind words here in Monett . "
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Danilson Vasquez

February 10, 2026

5  out of  5
rating by Danilson Vasquez
"It was a pleasure working with Gaspar."
We responded:
"Danilson, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Reed’s Team—we are always here to help!"
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Robert Briskey

January 2, 2026

5  out of  5
rating by Robert Briskey
"I have been with State Farm for many years and they are a pleasure to work with. I have never had any issues with them . I have everything insured through them."
We responded:
"Thank you for the review! Happy New Year!"
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Joseph Holmes

November 6, 2025

5  out of  5
rating by Joseph Holmes
"I've bought insurance from Jim Reed for 18 years now and he and his team have always been good to work with. Most recently, while moving to a new home, Holly was very helpful and responsive, even after hours! If you want good insurance and the opportunity to experience great customer service, I highly recommend going to Jim Reed and the team in Monett."
We responded:
"Thank you for the awesome review. I hope you enjoy the new home. "
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Jared Snider

November 4, 2025

5  out of  5
rating by Jared Snider
"Jim and his team really helped us get a god rate for our home and auto insurance. And I can’t say enough about Holly who works in Jim’s office. We’ve had to call a few times due to cracked windshield or other needs, and she’s always been ready to quickly answer questions and solve our problems. This is a great team!"
We responded:
"Thank you for your review "
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Rebecca Ward

November 4, 2025

5  out of  5
rating by Rebecca Ward
"LOVE Jim and his crew! He can get you the insurance you need, and wont try to sell you nothing you don't! Holly has been VERY helpful in our many insurance needs. She is quick to respond, and helps us get what we are needing."
We responded:
"Thank you so much for the review. We try to take good care of you and others and most of the time that doesn't involve pushing sales on people;)"
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Felix Lockhart

November 4, 2025

5  out of  5
rating by Felix Lockhart
"Customer service is on point. The team here is always patient and diligent making sure you are getting the coverage you are looking for."
We responded:
"Thank you for your review. I am glad we were able to help you"
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Dayana Casarez

November 4, 2025

5  out of  5
rating by Dayana Casarez
"Go get a quote with Gaspar. Gaspar’s Very knowledgeable and patient, answering all my questions clearly. I especially appreciate their dedication to serving the Hispanic community, making sure we understand all the options in our own language. They made the process easy and stress-free. I highly recommend them!" dedicación para servir a la comunidad hispana"
We responded:
"Thank you for your review. "
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M K1565

November 3, 2025

5  out of  5
rating by M K1565
"Normally I have rocky interactions with any insurance entanglements but I can assure you that the staff at State Farm with Jim Reed are 100% on their A-Game! I would absolutely recommend them!"
We responded:
"Thank you for your review. We are here to help. "
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Francisco Mendoza

November 3, 2025

5  out of  5
rating by Francisco Mendoza
"Gaspar is someone that pays attention and here is here to help you out . I was paying 275 in my previous insurance and when Gaspar quote my insurance through State Farm I was saving almost 100 a month by just switching!!!! Thank you !!!reach out to Gaspar @ Jim Reed here in monett !!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robert Allmon

April 5, 2025

5  out of  5
rating by Robert Allmon
"Very helpful."
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Raymond Godsy

October 5, 2024

1  out of  5
rating by Raymond Godsy
"Would rather talk about hunting instead of paying attention to his customers while signing a policy."
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Larry F

September 19, 2024

5  out of  5
rating by Larry F
"Wonderful staff and very competitive insurance prices."
We responded:
"Thank you for the positive review. We appreciate your business."
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Nina Kelly

March 8, 2024

5  out of  5
rating by Nina Kelly
"Ashley is always great to work with! So personable and friendly! She was prompt with my request!"
We responded:
"Thank you for the positive review. We appreciate it. "
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jimmy blevins

June 15, 2023

5  out of  5
rating by jimmy blevins
"Ashley is the best. Jim Reed is fortunate to have employees such as her ! Thanks for your help with my insurance needs !"
We responded:
"Thank you for your review. Ashley is incredible!"
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Jason Ragan

February 16, 2023

5  out of  5
rating by Jason Ragan
"Visited State Farm today. I had a few issues that needed to be addressed with my small business insurance. Ashley with the state farm team took care of my needs with accuracy and promptness. I highly recommend Jim Reed State Farm and talk to Ashley for awesome and prompt service."
We responded:
"Thank you for your review. We definitely enjoy visiting with you"
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Mrs. Myers

January 27, 2023

5  out of  5
rating by Mrs. Myers
"The best service around and always over the top kind!! Ashley is the sweetest ❤️"
We responded:
"We appreciate the review. Ashley is sweet and sometimes she brings in little Ashlyn who is pretty sweet as well!"
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Rebecca Gilliam

January 26, 2023

5  out of  5
rating by Rebecca Gilliam
"If I could give a higher rating than 5 I would! These people are not only my insurance company but are family. That have been there for my family for years and have been there for me since I have had a license. Great group of people and great company. I wouldn’t choose anyone else!"
We responded:
"Awesome review! We love you. Family is definitely how I start seeing many of our long term clients. "
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Karen Kraus

January 26, 2023

5  out of  5
rating by Karen Kraus
"Great customer service! Respond quickly and always answer all my questions."
We responded:
"Thank you Karen. Communication is the key to taking good care of people. We try our best"
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Jared Lankford

January 26, 2023

5  out of  5
rating by Jared Lankford
"I had a house fire. Jim and his team were great. The worked with us and answered all of our questions. He cares and that's why he my agent!"
We responded:
"Thank you for the review. I am glad to be able to help when these things come up. We always enjoy seeing your smiling face!"
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Serena Anderson

September 21, 2022

5  out of  5
rating by Serena Anderson
"We have been absolutely amazed with the customer service we have received from this agent and his team. We had some complicated issues within 24 hours of signing the policy. We broke down in another state and the ink on our emergency road side service wasn't even dry. They coordinated to make sure we were not left stranded. They have responded to every single change we've made on our policy with patience and kindness. We highly recommend them!"
We responded:
"Thank you for your review. I am glad we could be there for you when you needed us. State Farm is a great company to represent."